Six thinking hats
Mit Hilfe dieser KreativitätstechniWith the aid of this creativity technique different directions of thought can be pursued systematically. This technique may be applied by a group as well as a single person.k werden systematisch unterschiedliche Denkrichtungen zu einer Fragestellung eingenommen. Diese Methode kann in einer Gruppe oder von einer Person angewandt werden.
Swimlane
A swim lane is a visual element which is used in process flow diagrams or flowcharts to visualize the responsibilities for sub-processes of a business process.
Time analysis
The time analysis represents a helpful method to quantify single process steps during an analysis.