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Effort: low xComplexity: easy x

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5 x Why

This method is used to visualize problems and figure out its cause. Simple improvement measures can be derived from the results.

ABC classification

The ABC analysis splits an amount of objects into the classes A, B and C and grades them according to descending significance

Activity plan

The activity plan is used to depict agreed measures. In addition to classic protocols, the focus is on a clear presentation of concrete measures that are planned to be implemented. Furthermore, it regulates at which time the measures are implemented by whom.

Analysis of stimulus words

When using the analysis of stimulus words, you try to encounter new solutions or creative thoughts by providing key words. These key or stimulus words should help the participants to leave their old lines of thought and guide them to find new links and connections.

Best Practice

Best practice (or excellent practical applications) normally includes methods or techniques that achieve better results than comparable other options. Often, there are listings of excellent methods/processes which demonstrate the most efficient ways to get a specific job done.

Brainstorming/ -writing

Brainwriting / (Anti-) Brainstorming / Brainwalking is a simple, but effective group creativity technique which is used to collect ideas, causes, arguments and solution approaches.


The change curve describes phases of the emotional experience of humans in change processes. Implications for action can be derived from each phase. The change curve serves as a tool to define the current state in the change process as well as to plan next steps and preventive measures.

Data picking list

The data picking list is a tool meant to record failures by type and number. Occurring failures get recorded in a tally sheet. The amount of tallies provides an overview of the frequency of occurrence.

Dot rating

Rating the relevance of particular causes, ideas and solutions by awarding dots.


The Effort-Benefit-Matrix is used to compare the efficiency of different solution approaches or possible measures.

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