
Measurement matrix
A measurement matrix creates a structured approach to verify potential causes. In the matrix, possible influencing factors are matched with output measurement parameters. The goal is to identify the influencing factors with the likely largest effect on the output quantity and to further analyze them.

Photo safari
The photo safari is primarily a tool to identify and document grievances in the work environment by participants of the workshop. In the same time, it is a change management tool to foster the awareness of their work environment by the participants as well as the sensitization of grievances.

Problem decision program chart
The problem decision program chart organizes thoughts on existing or planned processes and illustrates the connections graphically, quickly, and clearly. To be able to do so, the process is broken down into substeps. Each problem that can arise within a substep is listed along with a possible solution.

Process diagram
A process diagram is a graphical depiction of processes. It describes the temporal and logical order of single process steps and their links. This kind of depiction is often used in enterprises.

Project Charter
The project charter serves to concisely describe a project and to distance itself from other purposes.

Response plan
The reaction plan is a tool created to react effectively to changes of process results. In the form of a table, it ensures that the people responsible react in a quick and primarily appropriate manner to changes with the right measures at the right time. This guarantees the correct fulfillment of customer needs.